Frequently Asked Questions (FAQ)

business days. Personalized and custom items typically take 3–7 business days before shipping.

Can I return a personalized item?

Because personalized items are made specifically for you, we cannot accept returns or exchanges unless your item arrives damaged or we made an error.

When will I receive my tracking number?

You’ll receive an email with tracking information as soon as your order ships.

What shipping carriers do you use?

We ship with trusted carriers including USPS, UPS, FedEx, and other available shipping providers, depending on your location and package size.

How do I contact customer service?

Email us anytime at:

📧 Iamthetrend18702@yahoo.com

We respond to most emails within 24–48 business hours.

Do you offer custom orders?

Yes! We love creating personalized products. Contact us if you have questions about a custom order.